Your store blows, Richard Warren Sears
Sears, you suck!
Today for the last time, I swear, I hunted aimlessly for what would seem like an obvious product for a four-story Sears to carry in the heart of the downtown of the third largest city in America. Today for the last time, I swear, I’ve dealt calmly with the blank stare and “Um, yeah, we don’t have that,” answer from one of their stellar sales associates.
Lord knows I’ve tried to support those bastards. The vacuum cleaner in 1998, the yearly eye exams, contacts, and glasses, the dozens of pairs of sneakers, the set of new towels paid for by my Super Bowl square winnings in 2008, the crappy humidifier, and the obnoxious Santa sweater for the Christmas pub crawl.
But what about those iPod speakers I wanted to buy (Um, yeah, we don’t have those.) or the Brita water pitcher (Those are with the appliances… No, they’re not with the appliances, they’re with the dishes.) A winter coat that didn’t make me look like I was 65-year-old woman living in Russia. And then today, all I wanted was a little bit of wire to help secure my window boxes, something any self-respecting hardware department would have, and I was told by someone who didn’t want to be pulled away from his texting, “Um, yeah, we don’t carry that anymore.”
Oh. My. God.
Sears, I shouldn’t have to work so hard to give you my money. I’m this girl. I’m easy. “Holy Grail” is never on my shopping list. Just some fairly basic shit.
And by the way, I had the feeling today that if I had asked Mr. Texter: “Say, guy, could you tell me where the stuff is, you know the stuff with the prices or whatever?” He would have given me the same answer.
Sears does suck at times. When you need a ceramic tile cutting bit for your saw on memorial day – who has it? Sears! Do not be discouraged!
My absolute fave is when you ask for something and they slowly spin around in place while looking around the store for where it could possibly resides.
It’s like you got the Human Lighthouse.